Tuesday, October 15, 2024

UPDATE: Evolution Music, Chicago

UPDATE:

My friend informed me that the owner of Evolution Music in Chicago responded to the complaint about the unwelcome note taped to his pad.

The owner was "flabbergasted" that one of his shipping clerks would do this.

He offered my friend a complete refund for the pad and postage, told him to keep the pad, and promised to take care of this situation so it would not happen again.

My friend understood that this was likely the best response he could get from so far away. He was satisfied. No word on whether that shipping clerk was disciplined or fired.

But if anything like this happens to you, contact the owner of the business and let them know.
Communication was key here.

Happy drumming!

Thursday, October 10, 2024

Poor business practices: Evolution Music, Chicago

My new drumming buddy in Israel sent me this photo. He is a practice pad collector and finally located a vintage pad he’d been looking for a long time, from a business based in Chicago. He was thrilled to get the pad, and happy to pay for the cost of shipping (which would not be cheap, going overseas to Israel).

Then he opened the box, and found this note taped to the pad.

You want to have opinions? Sure, have them. Even shout them out on your own time. But when you do this at work, it reflects badly on your business, and on your employer.

Evolution Music in Chicago ought to answer for this:

https://www.facebook.com/EvolutionMusicInc/

If they didn’t know about it, they need to talk to their shipping department and remind them about what constitutes professionalism in the workplace.

And if they endorsed it, then perhaps people ought to decide whether or not they would like to look for somewhere else to shop for their musical instruments and supplies.

Evolution Music operates a brick-and-mortar locations in the Chicago IL area and in Virginia, and also sells online at the Reverb platform.

Their web page does not have any contact info, but there is a live chat box at the bottom: https://evolutionmusicstore.com/

If you think that drum shops should engage in professionalism and best business practices, tell your friends and drop them a line.

#keepitprofessional

#WorkplaceEthics

#beagrownup